The Ghana Chamber of Telecommunications (GCT) has said its members will not charge for calls to the Coronavirus (COVID-19) emergency lines, as part of moves to support the nation’s fight against the pandemic.
The Ministry of Health announced the COVID-19 emergency numbers (0509497700, 0558439868) to aid persons who show symptoms of the virus to get prompt attention and treatment. Following this, the Chamber has outlined a number of measures it has rolled out to support other key stakeholders in the nation’s quest to combat the outbreak of the disease.
The measures include partnerships with the Ministries of Communications, National Communications Authority, Ghana Health Service, Bureau of National Communications, National Security to broadcast emergency communications using the network infrastructure to educate the general public.
In collaborating with the Bank of Ghana, members of the chamber are providing free mobile financial services transactions within certain bands to promote digital forms of payments and augment social distancing, which will reduce the rate of new infections.
The Chamber said it has asked members to put in place plans for staff to work from home to guarantee service availability at all times so as to facilitate seamless service provision to everyone.
These measures are to support Ghanaians to stay connected at all times during the period, and support government, businesses and customers to leverage the power of telecommunications for the greater good of society.
CEO of the chamber, Kenneth Ashigbey, said the industry’s fraud team is equally working assiduously to fight coronavirus-related fraud and misinformation on their networks.
“As an industry, we wish to assure the general public that one of our primary priorities is to ensure the provision of service availability and the resilience of our networks and services as we begin to experience increasing demand for voice, data and mobile financial services,” he said.